my 7 month old lcd tv

[engbulldog]

Ok this might get alittle x-rated so cover your ears, Me and the wife bought a 37" flatscreen tv @ best buy 8 mths ago all was good for a mth and it froze up so we took it back and got a new one same brand ( INSIGNIA ) about two weeks ago as i walked down stairs @ 5 am the wife tells me the tv is messed up, all its doing is flashing please wait for a split sec then the pic goes black so I get on the net and look up the problem and it says to take a hair dryer and heat up the back of the tv------ still nothing, I removed the back looked @ all the capacitors all look good----- wait 3 hrs plug it back in still the same crap!!!! wait until 11 am and call the support people and was told they would send a tech out which was today!!! now at 10 am my wife calls me @ work and says the tech will be here @ 1pm and when we called we told them anytime after 3pm , so the wife calls the GEEK SQUAD back to see if they could come at or after 3pm she was told NO and if she wanted a diffrent time she would have to make another Appointment!!! Now I'm pissed i piad $800 for a tv i cant watch and had to use 2.5 hrs of vacation time from work to be home to let this ass in !! Once he gets here @ 1:30 he takes the back off and looks around writes down a few #"s and puts the back on and says I'll order a new power board and a new audio board , they should be in in 2 weeks!!! I ask him if he will meter the bower board to see if thats what is wrong and he says "THERE IS NO WAY TO CHECK IT" ok then he also said if the parts dont come in within two weeks we can take the tv back for a new one , then he tells me it just might be the picture tube or screen and if thats the problem he has to order that!!! now before i get super pissed what would you do???? Me I'm getting ready to throw the f'en thing through BEST BUYS front doors !!!!!!!! DO NOT BUY AN INSIGNIA TV

 

[IslandGirl]

Can't you take it back and get it replaced??? I would think Best Buy is a large enough company to cover problems like this. I say call them, speak to the store manager and make a big stink.

 

[engbulldog]

yeah i called its a 30 return only now i got to jump thru hoops and keep ordering parts until they will replace it best buy doesnt wanna do shit for me but make me never to want to buy from them again and they are only 3 min from my house

 

[rAJJIN]

Ive had trouble with best buy myself.
They dont stand behind there products unless you pay the BS Extended warranty. Trying to return something there or get it Fixed/replaced is a royal pain.

 

[IslandGirl]

That sucks! Sowwwwy!

 

[mooshue]

aside of waiting it out and letting the crap warranty take its course, there isn't anything you can do short of buying a new one.
I was given this old shitty insignia tv a few years ago with no remote for my game room. once i learned that those things are so shitty, no universal remote i could buy could get codes for insignia tv's, i knew never to deal with those.

Tough out the 2 weeks, let the high school tech complete his tasks, if it doesn't work take it back, and buy a different brand with the credit, preferably at a different store, best buy and geek squad suck balls.

 

[engbulldog]

thanks guys what do you think abiut a vizio

 

[mooshue]

thanks guys what do you think abiut a vizio

I typically steer clear of anything that wal mart sells, however, i have 3 vizio. 1 plasma and 2 lcd. I cant express how pleased ive been with them all. Flawless for about a year now. Picked them up at costco when we bought our new house.

 

[Big A]

Had the same problem with a Samsung plasma. All up took 4 weeks for Samsung to fix it. Retailer didn't want to know about it.
It's situations like these, why you make sure you have multiple plasmas in the house.

 

[rAJJIN]

thanks guys what do you think abiut a vizio

we Just recently Bought a Vizio Plasma. So far so good. Only complaint is the sound on it is a bit crappy. Not a problem if you have surround sound but the speakers on the tv alone arent to great.

 

[engbulldog]

Thanks guys for your input, me and the wife went out and bought a 32" magnavox to use until we get the 37" fixed then the 32 will go in the bedroom
I still hate best buy and the geek squad

 

[Designbuilt]

What you SHOULD have done was this: Buy another tv, from Best buy, same make, model no, etc. The very next day take back the broken one in the same box, say that you want your money back, end of story.

 

[abolish the weak]

Fuck all of the new flat screen bullshit TV's. First it was the Plasmas, which were like 10 grand when they first came out and basically a throw away TV. Then came the LCD flat screens and they're always fucking up or breaking. Most of these new, cool, $1,000 TV's have a life of about 5 yrs if that. I have a 27" Daewoo I bought for $189 8 years ago. To this day it works just like it was brand new. I think paying a thousand bucks for a TV is fucking ridiculous, all this shit about picture quality cracks me up. Sure, it may be a little better, but up until they came out with this shit you never heard people bitching about their TV at home. It suited people just fine. Bigger, badder, better, more debt. Not necessarily you, but the bulk of America. What ever happened to being happy with what you had and taking your family to a baseball game? Like I said bro, not necessarily you.

 

[fishtownflexin]

What you SHOULD have done was this: Buy another tv, from Best buy, same make, model no, etc. The very next day take back the broken one in the same box, say that you want your money back, end of story.

Exactly what I would have done

 

[HeavyHitter2]

Vizio's seem to be pretty good. the strip club I work at has a bunch of vizio flat screens all over the place and they've had no problems. and those fuckers are on at least 13 hours a day 7 days a week!