I recently made the transition from one accounting firm to another which I use for my corporation... the reason being primarily abysmal customer service and the second higher than average prices ... a day after signing waivers at my new accountants office I receive a phone call that there is a refund for tax and a cheque waiting for me at the office and they are wondering if it was convenient for me to pick it up or should they mail it ... so I just head over to their office because I was on my way to that part of town anyways to go to the gym... when I arrive now the receptionist tells me they didn't want to mail because of the holiday season and the possible delay in mail... then she hands the envelope and the cheque along with a letter to me all individually ... which I realize is odd right away ... I was in a rush so I didn't look it over until I got home ... the return statement was dated November 22, the letter from my accountant was dated December 12... I picked it up at their office today on the 20th of December... so the letter had been in their office for basically 9 days and they are calling me now? I am really pissed off because they obviously lied to me ... should I phone them and tear them a new one or just let it go?