Recording and Scanning Every single thing.

[bhumik]

I have run into so many situations where I end up going "oh, if only i had recorded that conversation I would not be in this legal situation right now." There are so many people in customer service that are incompetent or say one thing and mean the other.
I feel I need to carry a voice recorder around with me in my pocket and record every single conversation every day. Does neone else feel like that or does it already??

 

[mooshue]

i scan everything. It takes no space at all to hold decades of records/receipts letters etc... I know what you mean though, people suck ass with their leaky memories.

 

[Sassy]

Yes! I know just what you mean. Now I keep a spiral notebook by my phone. When I have a phone conversation, I jot down who I'm talking too, date & time and their info. I also make notes regarding our conversation. You can kind of judge which calls to make notes on as you go, but the really important ones are always a must. It's just another way to CYA.