USB Problems HELP

Nssca · Nov 3, 2008

My PC doesn't even recognize when I plug in my iPod.
I'm assuming its a error in the USB drive but I have no idea how to remedy this..any suggestions?

TheeBC · Nov 3, 2008

I have had problems with my mp3 player as well. Its not an Ipod. I always went against the trend when it came to electronics. Anyhow, Google gave me this. Im sure its the same problem I had.

http://support.apple.com/kb/TS1401

cpesloco · Nov 3, 2008

time to figure out if it's your ipod or the usb port. try another device that uses the port. if port works then your back to your ipod or the cable. change cables. if no change then it's your device.

easy trouble shoot.

Kaiser · Nov 4, 2008

If Apple's instrcutions above do not work:

Create an system Environment Variable

DEVMGR_SHOW_NONPRESENT_DEVICES

Give it a value of 1

Reboot, then go into Device Manager. Disconnect your iPod. From View at the top and select "Show Hidden devices. You may then see items with a caution mark next to them that were mounted at one time but invalid drivers were implemented. Delete those entries. Next scroll to the bottom and expand the USB tree. Delete items that are greyed out showing as inactive. Some of these will appear to be your iPod USB connection, delete those as well. Then look in your devcie tree up towards the top and delete any Apple devices.

Reboot, then connect back up your iPod. It should find all new hardware and reallocate proper IRQs to the USB stack. Once the drivers are mounted you should be set. Go back into Device Manager with the iPod connected. Select Show hidden devices again and confirm that all hardware mounted correctly with no caution marks.

Nssca · Nov 4, 2008

Kaiser said:
If Apple's instrcutions above do not work:

Create an system Environment Variable

DEVMGR_SHOW_NONPRESENT_DEVICES

Give it a value of 1

Reboot, then go into Device Manager. Disconnect your iPod. From View at the top and select "Show Hidden devices. You may then see items with a caution mark next to them that were mounted at one time but invalid drivers were implemented. Delete those entries. Next scroll to the bottom and expand the USB tree. Delete items that are greyed out showing as inactive. Some of these will appear to be your iPod USB connection, delete those as well. Then look in your devcie tree up towards the top and delete any Apple devices.

Reboot, then connect back up your iPod. It should find all new hardware and reallocate proper IRQs to the USB stack. Once the drivers are mounted you should be set. Go back into Device Manager with the iPod connected. Select Show hidden devices again and confirm that all hardware mounted correctly with no caution marks.

Thanks I'll try it tonight and see if it works...but how do I start ??? (DEVMGR_SHOW_NONPRESENT_DEVICES

Give it a value of 1)???? Whe you say "Delete those items that have cation marks" do you mean uninstall them?

Kaiser · Nov 4, 2008

Yes on the environment variable, start there.

Yes in the uninstall caution marks and inactive USB devices.

Nssca · Nov 4, 2008

Kaiser said:
Yes on the environment variable, start there.

Yes in the uninstall caution marks and inactive USB devices.

LOL Ok IM not PC savy....where and how do I get to the environmental variables...I know how to get to the device manager.
If you could give me a step by step so I dont make my PC shit the bed...LOL
I have Win XP media center.
Thank you for all the help

Kaiser · Nov 4, 2008

Right click "My Computer", go to "Properties", then select "Advanced" tab. At the bottom You will see "Environment Variables", click that button. Then the second pane is "System Variables" Add the variable there and give it a value of 1. Then reboot for this to take full effect.

Nssca · Nov 4, 2008

OK I did All the steps Rebotted and uninstalled the cation marked USB's rebooted and connected the ipod and all the new hardware was reloaded but the cation marks are still there and iTunes can not find the iPod....so any other suggestions???

Kaiser · Nov 4, 2008

Do the same thing, just reload the newest iPod driver prior to plugging it back in this time. I don't have an iPod but I would imagine the newest drivers would be out on their site. I believe if I remember right they ask you to install the driver prior to plugging it in. This could be where the problem lies. At least the problem is evident. they yellow caution marks that keep coming up are simply the iPod not mounting its drivers correctly, OR a defective cable or connection. My guess is the driver itself. Check the site for newest drivers.

Nssca · Nov 5, 2008

F**K !!
I give up nothing seems to work...guess I'll have to lose everything...AGAIN and hit system restore....UUUGGGG...LOL
Evey time I turn around itunes is screwing up my PC...itunes is banned from my list

db006 · Nov 7, 2008

DaRooster said:
F**K !!
I give up nothing seems to work...guess I'll have to lose everything...AGAIN and hit system restore....UUUGGGG...LOL
Evey time I turn around itunes is screwing up my PC...itunes is banned from my list

you gotta have the latest drivers for tha ipod installed to even charge it. is your itunes updated?