muscle96ss
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- Jun 17, 2002
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Back in the days of Atari when I was a kid, computers came easy and I was a big time hacker but got out of that game when I learned about chicks and booze. Anyways, I have no clue these days when it comes to computers and am having a problem that I am hoping someone can help me solve. I currently have a desktop computer and my wife has a laptop computer. We have cable internet through a cable modem and wireless router(which is a few years old). My desktop is hooked directly to the router via ethenet cable and the wifes laptop is connected via her laptops inernal wireless modem. A week ago my wife accidentally downloaded an update(it happened so quick that she is not sure what she downloaded, and yes I yelled at her for that). Shortly afterwards she started having problems where she would get disconnected from the network and while her computer would show the wireless network being there with good range it would not be able to connect saying that the router is unavailable. This was intermittent as a few minutes later it would all the sudden become available again and reconnect only to lose connection a few minutes later. At first I thought maybe the firewall settings got changed and was blocking the network so I turned off the firewall and no changes. Someone told us that she may have downloaded spyware and that when someone on the other end takes control of her system that is why it is booting her off. So we did a virus scan and Spyware scan and found nothing of significance. However, although it found nothing she was able to connect to the network and was fine up until last night(6 days later) when it started happening again. Let me also add that I have had no problems whatsoever with my desktop computer and connectivity througout this whole thing. Anyways, today I tried doing a system restore to a point a few days before she started having the problem. That had no effect whatsoever. At this point I am thinking that either there is a problem with the router or her internal modem in her laptop. We called Linksys and they said that it is probably because the router is a few years old and that they can update the software for $29.99 and that should solve the problem. I am unsure if they are trying to take advantage of us and if that is really the problem. Just a few minutes ago my wife was not able to get a connection so she took an ethernet cable and ran it from her computer to one of the ports in the router and now she is connected. I am unsure how long that will last and whether or not is just coincidence since the problem is so intermittent.
Anyways, sorry for the long story but wanted to include as much pertinent info as possible. If anyone has any idea what is going on or how to further diagnose it, your assistance would be greatly appreciated.
Anyways, sorry for the long story but wanted to include as much pertinent info as possible. If anyone has any idea what is going on or how to further diagnose it, your assistance would be greatly appreciated.