Fantastic!
I would suggest that you first get the book and read it and then reread it and then reread it again. This is what I did. Then when I went to the seminar I could partake in the conversations even with club owners who were on their third or fourth seminar.
You could also start implementing some of his suggestions and theories before you even attent then when you go you will have an appreciation of what he is 'preaching'.
I made use of just about everything he suggested such as the complaint system, employee reward system, membership system etc etc. He says it WILL work in any enviornment but I STRONGLY disagree. If you are in a battle with other surrounding cut rate gyms it is VERY difficult to use his system, takes a long time to prove itself and costs ALOT of money.
BUT I THINK you are the guy who is starting a new place which is going to be high end/pricey? Is that right? If so then Plummer would be IDEAL for you.
Especially since you are just building the place. I would strongly suggest the shake bar in full view of the workout area It is nice since you have not built your place yet. It is alot tougher to retrofit.
He DOES have some radical ideas like no aerobics classes but spend the money on cardio equipment instead and no child care. He gives good arguments why not to. Since you are just starting you are in a perfect position to do it the right way when you start. I stopped the child care and at first of course there was an uprising but it was a calculated risk as the next closet club was 20 mins away and I lost very few members. I didn't stop the aerobics and am not sure that is the way to go or not. I would highly recommend Body Pump as it was a big draw for new memberships.
To me it comes down to 3 sorts of gyms/health clubs.
1. A Bally's type club where they want to sign you up for a 3 year contract and then hope you NEVER set foot in the club again as if all their members actually worked out there would be ABSOLUTELY no room to move around.
2. A gym where you pay your $30 a month and no contract unless you want to and it is no frills. these members will go where ever it is cheapest to workout and most wont spend a dime in your gym.
3. A Plummer type club where you charge a higher amount, do everything you can to have the members actually use their membership because you make money on them every time they come in on towel rental, selling them an after workout shake, a preworkout drink and sell them personal training.
I owned a Ballys type club and HATED it. It started to REALLY turn my stomach seeing a person sign a 3 year contract KNOWING they would quit during the first week. So I sold it and did a club the Plummer way. More expensive to get going and takes more time to become profitable but once it is established it is VERY hard for a competitor to come in and steal your members.
Feel free to PM me with any questions or suggestions.
CROWLER