- Joined
- Nov 29, 2002
- Messages
- 6,603
A fella came in yesterday evening and wanted to cancel his membership. I asked him if he was on month to month or if his membership had any payments left. After informing me that his 2 years had expired, I looked it up on the computer to make sure. Of course, he still had almost a year of payments left so I told him he would need to provide me with proof of move before I could cancel his membership. At this time his attitude turned south and he let me know he was leaving for West Virginia tonight and I WOULD cancel the memb. right now and give him a cancelation form. Again, I let him know nicely that I was not able to terminate a membership without proper proof. Now his already crappy attitude got even worse and he started pointing at me and said, "You WILL cancel my membership right now, SIR. I'm leaving tonight and you WILL take care of this for me because the contract says nothing about giving you any proof." Just so you guys can get an idea of what this guy looked like, he was about 6'2 and had the build of CONAN obrian. About this time, I was losing my patience and told Mr. Obrian that he could send me a piece of mail that was mailed to his new address and this would be sufficient. "That's not going to happen because you will cancel it for me now, DO YOU UNDERSTAND ME!" he said. I knew it was time to veto the conversation so I told him I was done arguing and he needed to leave, and then I turned my back to him and walked toward the back office. When I was 10 steps away from the guy he started yelling at me about how I suck and I'm a shitty business owner and blah blah blah. Yep, I kindof semi snapped and walked real fast to the front at the same time he was walking out the door. In the doorway I asked him what his fucking problem was and he lunged toward me with his right hand cocked back and his head doing some kind of jiggy shaking thing. I said, and I quote "I'm about to beat the shit out of you". At this time Conan did what most mouthy frat boy types do, he took his cell phone off his belt and called 911. I looked at the hero, laughed, and went back inside. A policeman came 30min later and then left without even coming inside. I would think that after hearing that bozo say I verbally assaulted him, the cop just laughed at him too.