- Joined
- Nov 19, 2009
- Messages
- 1,169
what a nightmare and a joke at the same time.
so i moved 3 hours away and am almost out of androgel, so i tried to make an appt with a certain dr....................call my old dr, they tell me i need to write them a letter b4 they can release my files..............so i do that, they then proceed to mail them, not fax them, which took a week...........
so then the dr they were sent to , that office keeps telling me for 2 weeks, hes reviewing my files and will get in touch with me, i says, listen , its been 2 weeks, and im almost out of androgel, how lengthy of a review is he doing?
"were sorry, youll have to get a script from your old dr then", lady, i just told you hes 3 hours away............."well i cant tell you when hell call you"
so i said f him, made an appt with another dr that didnt need to see my files first for an appt................
so i call the drs office where my files are now sitting across town........."we cant send them over to another office, they are not ours to give".........well can i come pick them up with id? ..........."no we cant release them they are not ours".................yeah but they are mine!?
so i call my old dr, explain whats going on..........."well, we couldnt fax them because it ties up our system"....................meanwhile im thinking they just dont wana drop the coin on a long distance call..............heres where my assumption comes thru.................
well, can you mail them to me overnight? .............."well thats gonna cost money"......................you didnt make enuff money off of me over the years? where is the patient courtesy? is it all about money? (arguing with her of course)
"sir, we sent them once allready, even tho it took a week,were "allowed" 30 days to release your files, were also 'allowed" to charge you .75 a page, which we didnt".....................im about ready to choke someone at this point, i could feel my whole body get hot
i said ya know what, since its all about money and not about helping the patient, you charge me as much as you can ok ?
she hung up on me ....................now tell me
what is wrong with the health care system in this country ,that when a previous patient is almost out of his meds, all you can think about is mail fees and page costs.......................
so i moved 3 hours away and am almost out of androgel, so i tried to make an appt with a certain dr....................call my old dr, they tell me i need to write them a letter b4 they can release my files..............so i do that, they then proceed to mail them, not fax them, which took a week...........
so then the dr they were sent to , that office keeps telling me for 2 weeks, hes reviewing my files and will get in touch with me, i says, listen , its been 2 weeks, and im almost out of androgel, how lengthy of a review is he doing?
"were sorry, youll have to get a script from your old dr then", lady, i just told you hes 3 hours away............."well i cant tell you when hell call you"
so i said f him, made an appt with another dr that didnt need to see my files first for an appt................
so i call the drs office where my files are now sitting across town........."we cant send them over to another office, they are not ours to give".........well can i come pick them up with id? ..........."no we cant release them they are not ours".................yeah but they are mine!?
so i call my old dr, explain whats going on..........."well, we couldnt fax them because it ties up our system"....................meanwhile im thinking they just dont wana drop the coin on a long distance call..............heres where my assumption comes thru.................
well, can you mail them to me overnight? .............."well thats gonna cost money"......................you didnt make enuff money off of me over the years? where is the patient courtesy? is it all about money? (arguing with her of course)
"sir, we sent them once allready, even tho it took a week,were "allowed" 30 days to release your files, were also 'allowed" to charge you .75 a page, which we didnt".....................im about ready to choke someone at this point, i could feel my whole body get hot
i said ya know what, since its all about money and not about helping the patient, you charge me as much as you can ok ?
she hung up on me ....................now tell me
what is wrong with the health care system in this country ,that when a previous patient is almost out of his meds, all you can think about is mail fees and page costs.......................
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