dp - I just got faxed their cart papers.
You made the order. When you make an order, you automatically get an email from the cart telling you that you made an order and it's being processed. You get that email before any $ change hands.
They don't punch any card numbers, you do that when you order, in the cart.
For some reason, it took your bank 4 working days to credit their account. They don't ship until the $ get credited to their account. They've had people buy 10 Syntherol bottles at once on stolen credit card numbers. That's why they don't ship instantly.
When you had the email on the 29th that it was shipped/processed, it means that finally by then, the $ were processed and your order was shipped. They even offered you to ship your stuff out when you order without even waiting for your credit card funds to go through, and you just told them to get lost.
Now this is to everyone in general (not anyone in particular).
They've fwd to me a shit load of emails that they get from you people.
They get emails from someone that orders on a Fri evening. (their office hours are Mon- Fri, 9 to 5). So obviously if you order on a Fri, Sat, or Sun, your order doesn't get processed until Mon.
Anyway, I've seen emails where this person orders on Fri evening. Then he asks where his order is on Sat! Then he abuses them by Sat evening for not answering email! By Sun that person hit the boards screaming that he's been waiting for 10 days!!!!
Another one calls them scammers by email because he hasn't received his order. tracking shows that the order was received 2 days earlier. The guy abuses the hell out of them. Then, his GIRLFRIEND emails back saying sorry for her boyfriend, because she actually received the order and forgot to tell him.
And there's a SHITLOAD like these.
I was looking at everything they sent me, and orders get to their customers anywhere between 4 days and 2 weeks, depending on the $ processing.
2 weeks delivery for an online store is fucking phenomenal. If you don't think so, go and order anything you want from ebay, online shops, etc. 99% of them say 28 days delivery! I just bought a book on amazon - they said for me to only contact the shop if I don't receive in 8 weeks!!!! So not to bother them for 2 months asking them where my order is! And you guys complain if you don't get it in a few days? You are treating them like a source!
I made my point.