- Joined
- Jun 4, 2002
- Messages
- 407
To all our customers:
Due to the unsatisfactory service offered by our USA distributor, all internet orders will be handled from now on, directly through our headquarters in Australia.
Synthetek has had 100% delivery success when shipping from Australia to USA and Canada, as can be confirmed by all our customers that were ordering through affiliated websites such as Anabolic Science, Mesomorph and KingsOfIron.
If you live in USA or Canada, you can order directly through our main website www.synthetek.com Please note that synthetekusa.com (our US distributor's website) does not handle USA or Canada orders any more. If you order through that website, we cannot guarantee delivery.
I wish to introduce myself now.
My name is Jason, and I have been hired specifically by Synthetek to personally oversee all internet orders from USA and Canada.
From now on, when you order through our website at www.synthetek.com , your order will be guaranteed to be shipped within 24 hours after receipt of funds!
You will have two choices to order - direct international telegraphic transfer into our bank account or using your credit card through our shopping cart.
If you order by sending funds by international bank transfer, we receive the funds within 24 to 48 hours.
If you order by credit card through our shopping cart, the funds transfer is instantenous.
Your order will then be shipped within 24 hours and an email will be sent to you confirming shipping.
Shipping by Air Mail (7 to 10 days delivery) is FREE on all our products!
You also have the choice of EMS International courier (3 to 5 days delivery) for a fee.
You will notice that the prices on most of our products have become lower, now that there is no US distributor handling US internet orders. So now you get lower prices on products and free shipping! This means more savings, to you, the customer!
Unfortunately, there seems to have been a huge lack of customer service as far as communication is concerned, between the US distributor and you, the customers.
I wish to take this oportunity, to let you all know, that I will PERSONALLY answer all your emails within 24 hours after you send them (excep Sundays)! This is part of my job description, and I assure you that I will do my best to ensure that you will all receive the customer service that you all deserve!
Looking forward to serve our customers and rebuild our reputation as the best supplement company!
Jason
Sales USA - [email protected]
Sales Canada - [email protected]
Due to the unsatisfactory service offered by our USA distributor, all internet orders will be handled from now on, directly through our headquarters in Australia.
Synthetek has had 100% delivery success when shipping from Australia to USA and Canada, as can be confirmed by all our customers that were ordering through affiliated websites such as Anabolic Science, Mesomorph and KingsOfIron.
If you live in USA or Canada, you can order directly through our main website www.synthetek.com Please note that synthetekusa.com (our US distributor's website) does not handle USA or Canada orders any more. If you order through that website, we cannot guarantee delivery.
I wish to introduce myself now.
My name is Jason, and I have been hired specifically by Synthetek to personally oversee all internet orders from USA and Canada.
From now on, when you order through our website at www.synthetek.com , your order will be guaranteed to be shipped within 24 hours after receipt of funds!
You will have two choices to order - direct international telegraphic transfer into our bank account or using your credit card through our shopping cart.
If you order by sending funds by international bank transfer, we receive the funds within 24 to 48 hours.
If you order by credit card through our shopping cart, the funds transfer is instantenous.
Your order will then be shipped within 24 hours and an email will be sent to you confirming shipping.
Shipping by Air Mail (7 to 10 days delivery) is FREE on all our products!
You also have the choice of EMS International courier (3 to 5 days delivery) for a fee.
You will notice that the prices on most of our products have become lower, now that there is no US distributor handling US internet orders. So now you get lower prices on products and free shipping! This means more savings, to you, the customer!
Unfortunately, there seems to have been a huge lack of customer service as far as communication is concerned, between the US distributor and you, the customers.
I wish to take this oportunity, to let you all know, that I will PERSONALLY answer all your emails within 24 hours after you send them (excep Sundays)! This is part of my job description, and I assure you that I will do my best to ensure that you will all receive the customer service that you all deserve!
Looking forward to serve our customers and rebuild our reputation as the best supplement company!
Jason
Sales USA - [email protected]
Sales Canada - [email protected]