I have had great service from Alin, but lately I am confused. Two-thirds (!) of my postcards, well, fell into other hands, if you know what I mean. I wrote Alin about how to proceed, and he was fine, and I sent him one letter, if you follow, but now I need to send him a second letter (to get replacements for my postcards, now that we know what happened to the3 third package), and no response for 8 days....2 notes from me on one account, and one on another. No response except for an ad. I don't think I did or said anything wrong. Any advice? This is odd.