Mine took about 10 days, but the synthePURE took several weeks as they had to ship it to me from Australia. I had problems with the ordering web site, never did succeed in getting it to take a credit card, had to use Paypal.
Sometimes it takes a bit longer if they sell out of their stock due to unexpected high demand. Whcich seems to happen quite often, as I now that in the US each month they get more stock than the previous month, in line with the sales, yet they always sell out as their sales grow very quickly (maybe too quickly) each month.
That being said, most get their orders within days especially now that the new US distributor has settled in.