They manage to be both, can you believe it? The government actually just built an 8 story building in São Paulo just to process packages coming from China. 100% of them are open, x-rayed and inspected. And they charge up 100 or 120% on top of what they think an item costs... And it's arbitrary. Say you buy a cell phone that costs 100 dollars. Our custom officer says it costs 500 and adds 100% on top of it. So, you get a shitty Chinese phone for 1000 dollars. So, you don't even show up to receive the damn thing.