Paypal Fraud Help

[brother_iron]

All Done

Problem solved

 

[Michaelthomasj]

I would transfer the funds out as soon as you can...why get screwed.

 

[brother_iron]

solved

 

[jm425]

Sorry to hear you got screwed on this. This is why I never use paypal when I have things to sell. Transfer the funds as michael has suggested. Next time you should have just have the other guy pay in cash.

 

[Showy0023]

Need a bit of help/advice on this one guys.


Recently sold a large high quality diamond on ebay, surprisingly went for a good deal.

I put a return clause in there, as its obviously a large purchase I don't want someone to feel screwed over as the color/clarity is effected by the size. Looks less brilliant that what the stats are.


Sent the stone + appraisal + a fair retail appraisal from bailey banks and biddle.

Purchaser wasn't happy, wants a refund. Sends me back the stone. Got it today. Sent me an empty envelope.

The funds clear tomorrow morning and I can transfer them out, should I contact paypal now or transfer the funds out and then contact paypal? After reading up on their fraud prevention it looks like they just about ALWAYS favor the buyer in regards to chargebacks. Don't think he can do a chargeback once I send the money out of paypal.

So the guy paid you for the stone right? Then wants a refund and sends you an empty envelope? You still have the $.......you would never refund someone until you got the rock back. Where is the fraud? I'm I missing something. Was he trying to have you refund the $ before you received the stone back? Sorry for all the Q's.

Showy

 

[brother_iron]

Solved

 

[Showy0023]

He sent me an empty envelope, tracked it and asked when I was going to be sending his refund via paypal, I told him no stone was in it thinking it was just an error, now hes threatening to sue me (which if he does I'm not worried about it), but I would just like to make sure he can't have paypal manually send him back the funds.

He paid me, as it was a large amount paypal put a month hold on it, it doesn't unfreeze until tomorrow. Just want to make sure everythings good to go and paypal can't basically "untransfer" the funds.

I got ya! Transfer the funds asap because I do not know what paypal's capabilities are, with that said NO ONE can call paypal and have funds transferred out of another persons account. After you transfer the $ and it has cleared you BA contact paypal and ebay's fraud depts.. DO NOT spend any of the money until the issue is resolved. Good luck.

 

[thecrimsonfiend]

Be careful, even though you take the money out and transfer it to your bank account, Paypal can and will put a hold on your account, and make your paypal account go into the negative. I sell on ebay and have had problems like this before, and yes Paypal will take the side of the buyer 99% of the time. My advice to you is to call Paypal, try to talk to someone so it is noted in there system. You should also contact Ebay, you can actually open a chat window with an Ebay operator, who are usually pretty helpful. Contact both Paypal and Ebay to get your bases covered, If this guy does try to sue you, at least its on record you talked to them. And if he does try to sue, i doubt any judge will take the side of the buyer, for god sakes, his sent it in an envelope!!

 

[brother_iron]

Solved

 

[jalsmiley]

be the first person in the deal to open a dispute with paypal..and do it immediately and tell them whole story..also does anything not add up, like what he didnt like about it, was that part described in whole in the ad? find some kind of inconsistency in his story, also look at his id and past auctions, has he had any complaints etc, has he changed his id, does he have a high feedback etc etc

 

[brother_iron]

Solved

 

[thecrimsonfiend]

Sorry, i had meant they would put a hold on your paypal acct. I'm not sure what would happen with your bank account, I've never had a dispute over 500 bucks, but i've been lucky and still came out all right, just had guys trying to pull scams. Like jalsmiley said, let paypal know whats up, and see if you can find out any info on the guy. I would contact GIA and see if theres any way you could find out if the guy actually did get it appraised.

 

[jalsmiley]

well, open up the claim with paypal quick, make him produce all the gia stuff to paypal, also how did he send you back the stone, what kind of envelope, what currier, i assume he sent insured???? if not use that against him also.

also, if this empty envelope thing has been done before and is becoming some kind of obvious scam, paypal should know about it and use that in your favor also

 

[brother_iron]

Solved

 

[jalsmiley]

How to avoid the "empty envelope" scam on ebay? - MoneySavingExpert.com Forums

apparently this is nothing new so maybe that help a little

 

[jalsmiley]

USPS plain 8x12 shipping envelope. Didn't do anything to protect the stone. Not insured.

Going to transfer out the money then open up the claim.

use that against him...how did you send it to him?

i wouldnt wait, what if he puts the claim in first, then you look like guilty party, is your checking account attached and is their any significant amount of money in it that paypal can fxck with in event that you lose...i have had a couple of claims with paypal and opened them quick and stayed on top of all the details needed and requested and won the both of them....they were peanuts compared to this but it prob work same way

 

[brother_iron]

Solved

 

[jalsmiley]

Insured for 25,000 VIA USPS Priority. Most they could insure a single package for.

Had it packaged professionally by my jeweler, in its own envelope. Then placed in a box, the in a larger box with peanuts.

you should be able to slaughter him with that info!! take pictures of his empty uninsured envelope and then explain how you packaged...fxck this dude!!!what a dick, he deserves whatever just for sending like that and uninsured!!!! i insure little crappy computer parts ive sold on there!!

 

[Nate.184]

paypal can transfer money out of your account for things like this, but only after a claim is filed and paypal investigates it which usually takes like 15-20 days. also they cant transfer it out of your account once you have moved it unless your paypal account is linked with your bank account or credit card.

 

[brother_iron]

Solved