If you`ve got small pimples, which is common, do NOT exfoliate! you will bust all those open and spread around the bacteria most likely making the acne worse. Research different types of wax. many places use cheap shit wax to try and make more money, these hurt more, pull off more skin/less hair. If you want, go buy the was "roller" yourself and the strips. I coats it on perfect thickness, no mess. More expensive is hard wax for more sensitive areas. This does not use the paper strips and does not pull on the skin like the soft wax does.